Last Updated: 25-03-26

At Bhramritaluxe, we strive to deliver premium quality products and a seamless shopping experience. However, if you are not completely satisfied with your purchase, we’re here to help.

1. Returns Eligibility

We accept returns under the following conditions:

  • Product is damaged, defective, or incorrect at the time of delivery
  • Product is unused, unopened, and in original packaging
  • Return request is raised within 48 hours of delivery

Due to the nature of skincare and personal care products, we do not accept returns for:

  • Used or opened products
  • Change of mind
  • Allergic reactions or personal dislike

2. Return Process

To initiate a return:

  1. Email us at support@bhramritaluxe.com within 48 hours
  2. Share:
    • Order ID
    • Clear photos/videos of the product
    • Issue description
  3. Our team will verify and approve the request within 2–3 business days

Once approved, we will arrange a reverse pickup (if serviceable).

3. Refund Policy

Refunds are processed in the following cases:

a. Prepaid Orders

  • Refund will be credited to the original payment method
  • Processing time: 5–7 business days after approval

b. Cash on Delivery (COD) Orders

  • Refund will be issued via:
    • Bank transfer / UPI
  • Customer must provide correct payment details

4. Replacement Policy

We offer free replacement instead of refund in case of:

  • Damaged product
  • Wrong item delivered

Replacement will be shipped within 3–5 business days after approval.

5. Non-Returnable Items

The following items are not eligible for return/refund:

  • Opened or used products
  • Products without original packaging
  • Items purchased under clearance or special sale
  • Gift cards or promotional items

6. Cancellation Policy

  • Orders can be cancelled before dispatch only
  • Once shipped, cancellation is not allowed

To cancel, contact us immediately at support@bhramritaluxe.com

7. Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account
  • Contact your payment provider
  • Wait for processing time

If still unresolved, contact us at support@bhramritaluxe.com

8. Shipping Charges

  • Shipping charges are non-refundable
  • Reverse pickup may be free only in approved defective cases

9. Contact Us

For any queries related to returns or refunds:

Bhramritaluxe
Email: support@bhramritaluxe.com
Phone: 9899113222

Story of Bhramritaluxe

At Bhramritaluxe, we celebrate the timeless elegance of Indian heritage through thoughtfully curated sarees that blend tradition with modern sophistication. Our brand is rooted in a deep appreciation for craftsmanship, culture, and the stories woven into every thread.

We work closely with skilled artisans and trusted weavers to bring you authentic, high-quality sarees that reflect the richness of diverse weaving traditions. Each piece in our collection is carefully selected for its design, fabric, and artistry—ensuring that you experience luxury not just in appearance, but in feel and authenticity.Bhramritaluxe is more than just a fashion label; it is a journey through heritage, elegance, and individuality. Whether you are dressing for a celebration, a special occasion, or simply embracing everyday grace, our sarees are designed to make you feel confident, timeless, and uniquely you.We believe luxury lies in detail, tradition lives in every weave, and style is an expression of identity. At Bhramritaluxe, we bring all three together—just for you.

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